Get More From the Technology You Already Have.
A software purchase creates an opportunity. Realizing its value depends on how well people understand it, how it fits their work, and whether someone takes responsibility for its use.
AECO Ensights helps architecture, engineering, construction, and infrastructure organizations understand why technology may be underused or falling short of expectations. We examine the available evidence and stakeholder experiences to identify practical improvements before you commit to additional spending.
Who This Service Is For
A Technology Adoption & Value Assessment is a useful starting point if your organization is:
- Paying for software that teams use inconsistently.
- Seeing employees rely on spreadsheets or manual workarounds despite available tools.
- Unsure whether purchased capabilities address everyday needs.
- Experiencing confusion about training, responsibilities, or internal support.
- Questioning whether a solution has delivered its intended benefits.
- Considering replacement software without understanding why the current solution is struggling.
What We Assess
Each engagement focuses on an agreed solution, business process, or group of users. Depending on your needs and available information, the assessment may include:
- Stakeholder experiences: What users, managers, and administrators find useful, difficult, or unclear.
- Usage evidence: Available reports and examples showing how the technology is being used.
- Workflow fit: How well the solution supports actual tasks, handoffs, and information needs.
- Training and support: Whether people have the knowledge and assistance needed to use relevant capabilities.
- Ownership and accountability: Who is responsible for administration, adoption, and follow-through.
- Expectations and outcomes: How the original reasons for purchasing compare with current needs and results.
- Barriers to value: Configuration issues, data concerns, competing tools, or other dependencies requiring attention.
Low usage alone does not establish poor value. We consider the purpose and importance of the capability, including functions that may be essential even when used infrequently.
What You Receive
You receive a Technology Adoption & Value Improvement Plan that explains what is limiting value and where to focus your efforts.
The plan includes:
- Key findings supported by available evidence and stakeholder input.
- Barriers to effective use and questions requiring further investigation.
- Prioritized actions to improve adoption, coordination, or fit.
- Suggested responsibilities and resource considerations.
- Practical measures for tracking progress.
- Decision points for determining whether to improve, reassess, or consider replacing the solution.
We review the findings with your designated stakeholders so they understand the recommendations, dependencies, and next steps.
Expected benefits are presented as goals or estimates, with assumptions clearly identified.
How the Assessment Works
1. Clarify the Expectations
We discuss why the technology was purchased, what it was expected to accomplish, and where concerns have emerged.
2. Understand the Experience
We gather stakeholder perspectives and review available usage information, representative workflows, and relevant supporting materials.
3. Identify Barriers and Opportunities
We distinguish symptoms from potential causes and identify where additional evidence is needed. Recommendations account for people, processes, technology, and budgets.
4. Define the Improvement Plan
We organize practical actions by priority, identify suggested owners, and establish measures your team can use to evaluate progress.
Training delivery, technical configuration, and ongoing change support can be scoped separately when needed.
Timing and Fees
Engagements are quoted at a fixed fee based on the number of solutions and teams involved, the availability of information, and the depth of assessment required.
You receive a written scope, deliverables, schedule, and price before work begins.
Understand What Is Holding Value Back
Before purchasing another tool, take a closer look at the technology your organization already owns. A focused assessment can help you identify what needs to change and where further investment may be justified.
Schedule a complimentary consultation to discuss your concerns and determine whether a Technology Adoption & Value Assessment fits your needs.